Consultancy Services
As enterprise performance management specialists, we provide advice and delivery at all stages of application development. Our phased approach ensures you are fully aware of the cost and benefits at each stage of the process, meaning full transparency.
Feasibility Study
We will help you determine the most appropriate solution to meet your current and future business requirements to aid in long-term planning.
Requirements Specification
Using our extensive experience we gather information from technical staff and end-users to produce a comprehensive and accurate specification of your business requirements.
Supplier Evaluation
We are able to assess software tools appropriate to your needs and advise on the pros and cons of each option to ensure you have the products best suited to your business.
Project Management
We take great pride in the fact that we can be relied upon to deliver high quality projects on time and to budget.
Prototyping
Using prototyping enables us to test and demonstrate system capabilities and ensures that end-users both understand and participate in the application of the technology.
System Implementation
We are experienced in customising leading technology applications to meet your specific needs. We can provide on-site and/or remote project implementation as required.
User Training / Technical Skills Transfer
In addition to formal and informal training we offer customised workshops, often incorporating an operational business model or live business case for practical assistance.
User / System Documentation
We provide comprehensive documentation to meet your end-user and/or technical support requirements.
First Line Application Technical Support
We provide service-level agreements tailored to your precise needs, even for applications not built by us.
System Exploitation
To protect and maximise the return on your investment, we provide a full range of post-implementation support services for your new technologies. We also provide upgrades to help extend and enhance your system's longevity and performance.
Performance Tuning and Sizing
As your systems evolve, they need updating to maximise efficiency. We have extensive experience in optimising systems to make the most of your existing technology.